At VOGANTA, we stand firmly behind the authentic quality and premium craftsmanship of every product we offer. We curate our collection of branded sneakers, timepieces, eyewear, and handbags from trusted sources to ensure you receive nothing but excellence.
To give you complete peace of mind, your purchases are backed by our comprehensive Warranty Policy against genuine manufacturing defects.

1. Warranty Coverage Period by Category
   Because different accessories require different levels of technical craftsmanship, our warranty coverage is tailored by product category from the exact date of delivery:
   ⌚ Timepieces & Watches: 1-Year Warranty covering the internal watch movement, hands, and dial mechanism.
   👜 Luxury Handbags: 6-Month Warranty covering structural manufacturing defects, including structural stitching failures, broken zippers, and premature hardware plating peeling.
   🕶️ Designer Eyewear: 3-Month Warranty covering frame structural defects and joint/hinge failures.
   👟 Premium Sneakers: 3-Month Warranty covering major manufacturing faults, such as unexpected sole separation or upper structural stitching failure.
2. What is Covered Under Warranty
   This warranty strictly applies to manufacturing defects that alter the intended functionality or structural integrity of the product under normal usage conditions. This includes:
   Internal mechanical or quartz movement failure in watches.
   Defective hardware, rivets, clasps, or zipper mechanisms upon arrival or early use.
   Premature structural splitting of materials or stitching failure not caused by external force.
3. What is NOT Covered (Exclusions)
   Our warranty is designed to protect you against production faults, not everyday usage. The warranty explicitly excludes:
   Normal Wear and Tear: Gradual fading of materials, natural creasing in leather or sneakers, fabric piling, or standard battery depletion in watches over time.
   Accidental Damage & Negligence: Scratches on watch crystals, broken or stepped-on sunglass frames, torn leather from rough surfaces, or stains from ink, water, food, and chemicals.
   Water Damage: Internal moisture damage to watches unless the model is certified with specific water resistance and used strictly within those parameters.
   Unauthorized Alterations: Any product that has been repaired, resized, or altered by a local third-party technician (e.g., removing watch links externally, resolving shoe sole issues independently) will immediately void the VOGANTA warranty.
4. How to Fulfill a Warranty Claim
   If your product encounters a functional issue within its warranty window, please follow these steps to initiate a claim review:
   Email Our Team: Send an official claim request to Contact.voganta@gmail.com.
   Provide Documentation: Use the subject line “Warranty Claim – Order #[Your Order Number]”. Attach your original invoice or order confirmation details.
   Submit Visual Evidence: Include clear, high-resolution photos and a brief video highlighting the defect or structural issue.
   Assessment: Our quality control team will review your submission within 3 to 5 business days.
   Resolution: If approved, we will arrange a reverse pickup of the item. VOGANTA will either professionally repair the defect or provide a brand-new replacement at no additional cost to you. If the exact model is no longer available, a product of equivalent value or a store credit will be issued.
5. Corporate Identity & Support Details
   For any questions regarding product care, warranty extensions, or individual claim statuses, please contact our support department:
   Brand Name: VOGANTA
   
   Registered Office Address: Surat, Gujarat, India
   Official Support Email: Contact.voganta@gmail.com
   Primary Support Helpline: +91-78629 91712